Billing Management

List of 5 items.

• Review Your Current Bill and Account Status

  The Current Bill section communicates the amount due for an upcoming payment and/or the sum of past due payments. Use this section to understand the total amount you are responsible for, when your payments are due, and the specific charges driving the amount due. 

  
  To view your Current Bill, hover over Billing on the navigation tool bar and select Current Bill. 

  

  
  1 – Amount Due

  The Amount due (at the top left corner) indicates the amount owed on your next Payment Plan instalment, the amount of an individual charge (additional billing) with a nearing due date, and/or the cumulative amount of past due charges.

  
  2 – Payment Due

  The Payment due date represents when the Amount due must be paid by.

  • Note that additional fees (ex: ASP, out-of-town trips, athletics fees) are not included in the Payment plan instalment amounts. They have their own respective Payment due dates and will not be automatically paid if you register to Auto-Pay.

  A status of Past due appears if a payment is missed. Past due balances are subject to interest fees.
  
  

  3 – Review Recently Made Charges, Credits, and Payments

  All transactions (e.g. charges, credits, payments) that occur within the active statement period appear under Recent Activity. Credits and payments are presented in parentheses to indicate they have reduced your overall balance.
  
  

  To change the period presented under Recent activity, select an option in the drop-drop list to update the charges, credits and payments displayed.

  
  
  

• Set Up “Auto-Pay” - Automatic Payment (Pre-Authorized Payment Plan)

   

  Families wishing to sign-up for one of our pre-authorized payment plans will need to register for automatic payments (Auto-Pay) on the new online billing module. Auto-Pay eliminates the need to manually log in and make payments each time a payment plan installment is due. Once enrolled, the upcoming amount due as defined in your payment plan is withdrawn automatically from your bank account.
  
  

  Please note that you will need to register online even if you have already submitted the PAPPs form with your Educational Services Contract. We apologize for this inconvenience, but for legal purposes, the system does not allow us to do this on your behalf.
  
  

  1 – Enroll in Auto-Pay

  To get started, hover over Billing in the navigation tool bar and select Current Billing.

  Then under Auto-Pay, select Enroll in Auto-Pay.

   

  Toggle Allow automatic withdrawals based on payment plan and then review the outlined scheduled payment dates to understand your payment frequency and duration.

   

  
  

  Select your Payment method and enter the corresponding Card details. Once complete, select Enroll.  Please note credit cards are not accepted.

  

  
  

  2 – Review Your Pre-Authorized Debit (PAD) Agreement

  The Pre-Authorized Debit (PAD) agreement contains important information about your Auto-Pay plan, including your payment schedule and the amount debited from your bank account. 

  To review your PAD agreement, select Edit Auto-Pay and then select View PAD agreement.

   

  

  3 – Pause or Resume Auto-Pay

  If you would like to disable Auto-Pay to prevent automatic withdrawals from your bank account, simply select Edit Auto-Pay and deselect the Allow automatic withdrawals based on payment plan toggle. You will always have the option to re-enroll to Auto-Pay later. 

  

  
  

  4 – Change Your Auto-Pay Payment Method

  If you wish to change the bank account linked to Auto-Pay, select Edit Auto-Pay, change the Payment Method and Card details as needed, and then select Save.

   

  
  
  

• Save and Manage Payment Methods

  The Billing module allows you to save payment methods in order to facilitate payment invoices as they come due. The payment methods currently offered are debit cards and bank accounts. (Note that credit card payments are not available.) 
  
  

  To get started, hover over Billing in the navigation tool bar and select Payment Methods.
  
  

  1 – To Add a Debit Card

  1. Select Add credit or debit card.
  2. Enter a Payment method name. (enter a reference name of your choice)
  3. Optional : Select Use as a default payment method. If selected, this payment method will be the default choice when making future payments.
  4. Under Card information, select Enter card information and follow the prompts.
  5. Select Save.

  2 – To Add a Bank Account

  • Select Add bank account, and follow the same steps as above. 

  
  

       

• Make a Payment

  In order to make a payment, hover over Billing in the navigation tool bar and select Current Bill, then locate and select Make a payment to begin the payment process.

  

  Once the payment process is initiated, select your Payment amount and then your Payment method.

  

  1 – Payment Amount

  The following payment amounts re available:

  • Minimum due equates to either:
    1. Your next payment plan installment
    2. An upcoming charge that is added outside of a payment plan (additional fees)
    3. The sum of past due charges
  • Full amount is the entire outstanding balance.
  • Other amount can be any amount greater than $1 (can be more or less than the Minimum due).

  If you are responsible for multiple student balances, the Other amount can be customized to target specific account balances individually.
  
  

  2 – Payment Method 

  For the Payment method, select Use a saved payment method and choose from an existing payment method, or add a new one by selecting either Add bank account. Saved payment methods are stored and usable for future payments.
  
  

  Another option is to select Direct debit. This option will prompt you to enter your payment information to process your payment.

  
  
  

• Review Scheduled Payments

  Payment plans break balances up into smaller scheduled billings, allowing families to make installment payments throughout the year. The School offers three payment plans.

  1. Monthly Payment Plan
  2. Quarterly Payment Plan
  3. Semi-Annual Payment Plan

  The Semi-Annual plan is the default plan. The Monthly and Quarterly plans include an interest charge.
  
  

  To view Payment plans, hover over Billing in the navigation tool bar, select Payment plans. The Payment plan is broken down into two sections : Plan Info and Installments.
  
  

  1 – Plan Info

  Plan info displays the name of the Payment plan and the charges included in the plan that make up your overall balance. Note that additional fees (ex: ASP, out-of-town trips, athletics fees) are not included in Payment plans and will not be part of Payment plan installments.

  

  
  2 – Installments

  The Installments section displays the installment payments that make up your Payment plan. Each installment shows its due date, payment status, and the amount due.